Inquiries, Illuminated

5

Do you charge sales tax?

1

Is shipping included?

Applicable sales tax is added at checkout or included as a separate line on your invoice.


Complimentary standard ground shipping is included on gift boxes priced at $100 or more. For other gifts or custom orders, any shipping costs will be confirmed at checkout or in your proposal.


Do you offer corporate gifting services?

2

Yes! From new hire welcomes to client thank-yous and employee celebrations, we help businesses make gifting thoughtful and easy.


Can you manage our gifting throughout the year?

3

Yes! Our annual gifting programs make it easy to celebrate employee birthdays, work anniversaries, and other milestones. Together, we plan your gifts, budget, and schedule, then coordinate gifting each month - so your team feels appreciated and you have one less thing to manage. Contact us to explore a program for your business.


What is your return policy?

4

All sales are final, and we do not accept returns or exchanges. If your gift arrives damaged or there is an issue with your order, please contact us with your order details and photos so we can review the issue and work toward a resolution.